days until our Collective Agreement expires, we are preparing, we are united and we will make change.

APPENDIX XIII

Re: Joint Committee on Grievance Procedure

October 8, 2002

Pamela Sachs
President, Air Canada Component of CUPE
180 Attwell Drive, 6th Floor
Toronto, ON

Dear Ms. Sachs,

Re: Joint Committee on Grievance Procedure

The following letter is to confirm the establishment of a joint committee comprised of senior management from Labour Relations, In-Flight Service, and senior Union executives, a total of whom will be no more than four (4) persons from the Company and four persons from the Union.

The purpose of this joint committee is to review and identify dispute resolution alternatives in order to agree to a more efficient resolution process. It will implement its recommendations on a pilot project basis.

The committee will complete its review no later than six (6) months following the ratification of the collective agreement.

Yours truly,

Kevin Howlett
Vice President, Labour Relations