Members have reached out to the Union to report a recent change to the long-standing practice of reimbursement for transportation under Appendix XV in Narita. The employer did not put the Union on notice, nor advise of this sudden change.
Your Component Hotel Committee has confirmed with Crew Administration that, should the hotel bus be full, crew members will be accommodated with taxi service paid for by the hotel. This applies to both departures and returns to the hotel. There is no need to pay and claim this.
Process at the Hotel: If the shuttle is full upon departure, crew members are to notify the front desk or bell captain immediately. The hotel will arrange a taxi and handle the payment directly.
Process from the Mall / Local Area: If the crew is unable to board the return shuttle due to capacity, contact the hotel front desk. The hotel will either dispatch a taxi or authorize the crew to take one, with the hotel settling the fare upon arrival.
As per Point 3 of Appendix XV, cabin personnel laying over in Narita will continue to be able to claim, upon submitting a receipt (this includes any train, subway tickets), to cover the cost of transportation to downtown Tokyo and return, up to a maximum of $50.
As a reminder, any hotel or layover transportation concerns are to be addressed through CrewCare.
In Solidarity,
Melinda Allen & Karen Pritchard
Co-Chairs, Component Hotel Committee