days until our Collective Agreement expires, we are preparing, we are united and we will make change.

EAP Update – Week of May 22, 2023

International Flight Attendant Day

May 31st is International Flight Attendant Day, a celebration dedicated to members of the Flight Crew. The Employee Assistance Program Committee would like to recognize and celebrate the spirit and dedication of our Crewmembers at Air Canada and Air Canada Rouge! This day is for you!

We rise early, stay late, and remain alert throughout the flight while providing care, comfort, and confidence of safe travels. Crisscrossing the country and circumnavigating the globe, Flight Attendants have witnessed it all. We are coworkers, friends, but most importantly; we are family. So today, please stand tall and proud, as all of your efforts have not gone unnoticed. Also, take a moment to remember the dear ones, no longer with us. We will never forget…

From our hearts to yours, Happy International Flight Attendant Day!!!

Zoom Meeting to Support Flight Attendants

It is with great pleasure that your EAP committee is able to announce the continuation of our support meetings with Dr. Johanna O’Flaherty. The first meeting will take place via zoom at 12:00ET on Tuesday, June 13, 2023.

The idea for Cabin Crew, is to have a safe and supported space where we can share amongst each other, the challenges our work environment often present to us. This meeting is confidential and is available to you for support!

For the Airline industry, the Pandemic was disastrous, not only on the ground, but also in the air. As front line workers, Cabin Crew were faced with many challenges, often maintaining a smile under the worn protective safety gear. Not only did we maneuver through our workspace, we were also faced with worries about our health, our job security, and the wellbeing of our loved ones and those close to us. Now, where do we stand? How are we managing?

Dr. O’Flaherty has had a love story for the aviation world since the late 70’s. Johanna was originally a Flight Attendant with Pan American Airlines and went on to develop and manage their employee assistance program for the next 20 years.

In the past 25 years, Johanna has been a catalyst for healing through many traumatic situations. During her career, she’s had the privilege to assist directly with the aftermath of major airline disasters, such as Pan Am Flight 103, 911 in New York, and TWA’s flight 800 near Long Island. She has recently assisted First Responders and Last Responders, in the aftermath of the Las Vegas Shooting.

Johanna was also the Vice President of Treatment Services at the Betty Ford Center and has dedicated her life’s work to focusing on the correlation between traumatic situations, addiction, and healing. She is also a certified instructor from the International Critical Incident Stress Foundation and has been featured on ABC, NBC, MSNBC, and CNN.

Johanna is a psychologist, author, consultant and keynote speaker. She’s also just published her memoirs.

Most importantly though, Johanna has been a personal friend, a huge advocate, and an immense supporter of our group of Cabin Crews.

Please join us and check in for an hour! If you are interested in attending the meeting, please email to be added to the zoom link. This space is for you. We heal together, supporting one another!

Recovery Meetings

The EAP committee provides confidential biweekly meetings, via Zoom, to support the membership in recovery or for those interested in recovery.

Please contact Vanessa Beaudoin-Grégoire at to register or if you any queries.

Finding EAP and further resources on Aeronet

To access information about EAP please follow these easy steps:
Log into ACAeronet
Click on the UBY Tab
If you haven’t already signed in to UBY you will need to Read the “Unlock the Best In You Terms of Use”.
Once in UBY you will see many services available to you.
To find your EAP Reps, please click on EFAP in the top right-hand corner.

Now Available ONLINE! 
Your Employee Assistance Program

Homewood Pathfinder is your new, advanced platform – accessible online and through the Homewood app – that connects you with a full range of Homewood employee assistance services. Pathfinder helps you navigate to the right service in an easy, friendly and convenient way.

A few key features of Homewood Pathfinder include:

  • Access to mental health supports including MeetNow immediate counselling, and online booking at your convenience
  • Solutions for stress, burnout and other challenges
  • On-demand health and wellness resources
  • Family and relationship support

And much more…

Your Customer Account Name is: Air Canada Component of CUPE
Your Invitation Code is: ACC481​​​​​​​

Log in today to start taking advantage of all your employee assistance program benefits online!
Log In / Sign Up

Welcome to Homewood Pathfinder and the start of your new digital EAP & Mental Health journey.
View Additional Resources
Introducing Sentio by Homewood Health 
Sentio Self-Directed iCBT is the market’s most comprehensive digital cognitive behavioural therapy platform – developed for Canadians by Homewood’s mental health experts. With a wealth of content created by a team of our experienced clinical professionals, Sentio contains over 20 unique treatment goals for issues like stress management, improving sleep, managing depressive thoughts, and coping with panic – as well as a collection of tools and resources to help members build skills and change their thought patterns. iCBT has been proven to be an effective therapy for mild to moderate depression, anxiety and other mental health issues. Sentio by Homewood Health makes it more convenient and effective than ever before – available as a standalone app, on mobile, tablet and desktop.

Sentio introduces a number of unique, market-leading features:
• Over 20 unique treatment goals such as stress management, managing depressive thoughts, improving sleep and coping with panic.
• Members can work through treatment goals in any order, at their own pace.
• Integrated symptom measurement and progress tracking.
• Interactive multimedia learning and cognitive exercises to enhance learning.
• Progress, learnings, and exercises that have been accessed are available to be re-accessed for 12 months.

As part of Homewood Pathfinder, you will have access to Sentio as of September 19th, through, Homewood Pathfinder and on the Apple and Google Play stores.

Sentio Self-Directed iCBT is part of a new employee assistance and mental health platform that combines multiple levels of support with leading-edge technology and Homewood’s mental health expertise.

See below for a Sentio information kit.
Sentio Information Kit

In Solidarity,

Vanessa Beaudoin-Grégoire
Chair, Component EAP Committee