We have heard from many of you regarding the “Summer Product Introductions Bulletin” issued earlier this week. We too are dismayed that the Company feels now is the time to increase our onboard offerings considering we cannot reliably deliver on our current products. The simple fact is that you are overwhelmed and exhausted. This latest crisis in the airline industry has resulted in catering shortages, angry and disruptive passengers, countless delays and scheduling changes, hotel shortages/crew rest issues and numerous other concerns we are fielding hourly.
We have shared your concerns directly with upper management and advised our strong position that these changes be delayed until at least September when we hope things have returned to normal in the operation. We will update you when we hear back, but in the meantime please share your concerns in a professional manner to your management team and copy your Union. They need to hear directly from you the operational realties you are facing and why now is not the time to be introducing new services.