As you are likely aware Air Canada has amended its onboard services for passengers. We have been monitoring this situation closely and have had ongoing discussions with the Company to express our concerns about increasing the amount of interactions that our members have with passengers. We believe that the best approach is one that limits the interactions to the greatest extent possible.
In conjunction with your Health and Safety Committee we have expressed our concerns and the Company has taken them into consideration. As you will see onboard there are no special meals, limited beverage options, minimized touch points, and requested that instead of explaining what beverages are available that they be placed on the bar cart so that passengers can indicate their selection by pointing instead of speaking. The Company also moved forward with a more direct announcement on masks during service and pickup. We will continue to press on these issues as it is crucial to do so.
We would like to receive feedback from you about the changes to the service. It is constructive to have those who have now done the new service to provide us with their feedback. It will then assist us to go back to the Company armed with your suggestions and comments. Listening and implementing the input from those of you who have done the service is very valuable and a practical approach.
It is our sincere belief that if we continue to communicate that we can do all in our power to ensure that what is being done will be most beneficial to those that are working through this pandemic and facing so many challenges. Your health and safety are important to us and we want to hear from you.
Please reply to this email or email us at firstname.lastname@example.org with your comments and suggestions.