days until our Collective Agreement expires, we are preparing, we are united and we will make change.

The Weekly Dispatch – Pay Issues Air Canada

MAINLINE ONLY

Pay Claims – Expenses not paid by employer and must be claimed

We have had numerous reports and information relating to pay issues. We have filed policy grievance CHQ-24-36 because we have discovered that Air Canada is instructing members to pay claim meal allowances/entitlements when Air Canada should be paying them automatically. Many affected members were not aware that they needed to claim them, and this left them out of pocket financially.

For an unknown reason, and contrary to past practice certain meal allowances ceased to be paid out automatically. It is our assertion that Air Canada should be automating all meal allowance/entitlement payouts to avoid this from happening and to return to the normal practice. Thank you to the members who have reached out and shared their “flight summaries” found on the HR Connex portal. To determine whether there may be meal allowances that you were not paid you will see at the bottom of your summary that there is a “Note” (see example below).

NOTE–EXPENSES WERE NOT AUTOMATICALLY CALCULATED FOR THE FOLLOWING:

PLEASE SUBMIT AN ECLAIM

DATE       FLTNBR   DEP-STN ARR-STN
16MAR    0000         YUL          YYZ
16MAR    1200         YYZ          MIA

When you see this note at the bottom of your pay the employer is basically advising you that you were not paid expenses for the flights in the note. If this is the case for you there is now a requirement for you to claim the expense. As stated above this is not your job and in fact it is the employer’s job to pay you meal expenses as per the Collective Agreement. We have filed our policy grievance to remedy this situation. We will keep you posted as it moves through the grievance process.

We encourage all cabin crew to please check your “flight summaries” and claim any missed expenses.  In addition to claiming your expenses we ask that you send us a copy of your flight summaries to pay@accomponent.ca so that we can keep track and compile more evidence for our policy grievance.

Gate Gourmet Strike

In hearing your concerns, we have confirmed with the company the processes for various issues. We have also been informed that there is no intent to get workers to do jobs that are out-of-scope.

While it is often our natural tendency to do everything possible to lessen the impact of disruptions to our customers, for your health and safety, it’s important to continue to follow established processes. If there are any issues, please respectfully convey them to the manager meeting your flight or call STOC so that the appropriate personnel can be dispatched.

Our understanding is that many management personnel are currently taking on extended shifts to get product to aircraft. Just like us, they are coping with abnormal work.

Carts/Equipment on Bridges:
We have confirmed with the company that there is no expectation that crews move carts onto/ off of aircraft and that all IFS management team members are aware. In some cases, carts may be staged at the bottom of the bridge, but someone from the management team will board the materials.

If there are any issues, contact STOC so that an IFS management team member can meet the flight.

Food:
Members have reported going all shift without eating because there is no food for purchase onboard.

During the catering strike, we suggest packing snacks and meals to the greatest extent possible. While on a layover, consider your needs for the next day and make use of the hotel fridge. That being the case, if you find yourself unable to secure food before the day’s start due to pick up, customs or other factors, discuss with your crew and follow established protocols in your FAM, which prioritize nourishment for the crew to reduce the risk of hypoglycemia.

Crew Water:
The company has confirmed that crew water should be boarded. If this isn’t the case, please call STOC. IFS has supplies throughout the terminal that can be brought to the aircraft.

Garbage Removal:
We have received concerns about garbage not being picked up or left on the bridge. The company advises they have worked hard to reach most aircraft proactively to retrieve refuse. If there is no management team member present to do this, please advise STOC as there is no expectation for the crew to engage in this activity.

Strikes function through the inconvenience they cause. In this case, we are directly impacted, and this may create undue stress and tension. Let’s remember our roles and that above all, respect is key to a safe workplace.

Please keep the Union advised by emailing contact@accomponent.ca. To address any issues with management, it is important to provide relevant details like FLT#, DATE, TIME, brief description.

Gate Gourmet Strike Follow Up

We have had many members reaching out with questions about exactly what they should be doing during the disruptions we are facing with the Gate Gourmet strike in Toronto. Some members are reported to have been helping and moving trolleys around that are at the aircraft door. We do not recommend that you take on any additional duties such as moving trolleys as this may create a Health and Safety hazard. We do not want to interfere with the rights of these unionized workers or create an unsafe workspace so we must focus on our required safety tasks, boarding and monitoring the cabin.

Essentially, we suggest that you carry on with business as usual. We know that this puts some members in a difficult situation. Our natural tendency is to do all in our power to ensure that no one is inconvenienced. Unfortunately, strikes can cause inconvenience. That is why they can be an effective tool in the unionized work force. If you have any questions about this, please let us know. We are here to help and to provide guidance.

In solidarity,

Contribution Reduction and WIP Application Timelines

The Air Canada Component of CUPE Wage indemnity Plan Trustees would like to inform the members that there will be reduction of 0.5% to the contribution rate for members from 3.8% to 3.3%. The reduction will take effect for the May block month.

The contribution will now be calculated at 3.3% of your gross earnings for the Wage Indemnity Plan Insurance coverage, this will be reflected on the June 17th pay summary.

Important! WIP Application Timelines

Important Information Covered Below:

1) TIME LINES TO SEE MEDICAL PRACTIONER (WHO CAN SIGN)
2) CLAIMS 14 DAYS OR LESS , MAPLE APP
3) TIME LINE FOR SUBMISSION 
4) LOA HOW IT EFFECTS COVERAGE
5) REDUCED BLOCKS AND WIP 
6) RETURN TO PLAN AFTER EI SICK INS CARVE OUT
7) RECURRENENT ILLNESS 

– – –

1) 14 days to see a Medical Practitioner from the first flt missed
You must see a medical professional within 14 days of the day you first miss work to qualify for benefits commencing on the 8th day of your disability.

Your Medical Practitioner is only required to complete one of the applicable forms; physical health condition, or mental health condition in the WIP Application package unless you have both conditions.

Note that the following medical professionals you are seeking treatment from may sign the Medical Practitioner’s Questionnaire:

  • MD (any traditional medical doctor / family physician / specialist)
  • Nurse Practitioner

2) Claims 14 days or less
The following medical professionals: Dentists, Midwives, Chiropractors, used as first point of contact for Medical Treatment, may sign the for disabilities of a duration of 14 days or less. You must be under the care of a medical doctor after 14 days for continuation of coverage.

Have your medical professional clearly indicate the diagnosis, complications (if any), treatment, medication and all dates of visits.

When utilising the Air Canada Maple app for an absence of 14 days or less, a Medical Practitioner’s Questionnaire is not required. Please obtain and submit a copy of the Medical Notes and Clinical Comments, available for you to download from within the Maple app, and submit with your other claim forms.

3) 30 days for a submission of an application from first day of work missed
You must submit proof of disability WITHIN 30 DAYS of your first day of work missed.

If you are submitting your claim late (after 30 days) please provide a written explanation regarding the delay. You may not be entitled to receive benefits for any period prior to the date Manion receives all required documentation unless you can show sufficient reason in writing as to why you could not meet the deadline.

4) 30 days to prepay for a LOA, from commencement of the LOA
Prepayment of premiums is required for an absence from the payroll of 16 or more calendar days. You must prepay the required premium in full within 30 days of the commencement of LOA in order to be eligible for benefit consideration following the end of the period.

If your leave of absence of 16 or more calendar days precedes your vacation and you have not prepaid the premium for that leave of absence, coverage will not be reinstated until you return to active work.

5) 30 Days to pay for RBP Reduced Block program
Members participating in the Reduced Block Program have the option to top-up their Wage Indemnity Plan (WIP) insurable earnings at a flat rate of 35 hours per month in the event that you become disabled during the RBP. This will ensure that the month following the conclusion of your RBP, if you continue to be disabled, your top-up would then take effect and your earnings would be calculated.

Book-off – March 2024 – earnings based on Dec 2023 / Jan 2024 / Feb 2024 flying pay.
Dec flying hours – 38
Jan flying hours – 36
Feb flying hours – 34

For the 3 months, December, January and February, your 3 months average flying hours would be equal to 36 hours. You would be paid 36 hours through to the termination of your RBP in 2024, inclusive as long as you continue to meet the definition of totally disabled from your own occupation as a Flight Attendant. If you remain disabled and continue to qualify for benefits beyond the termination of the RBP, and if you opted to top-up, based on the calculation below, your disability payments would go from 36 hours to 71 hours per month.

The top-up for the RBP is 35 hours, and is based on your hourly rate x 3.8 % plus the Employer’s cost of 1.07% as well as applicable taxes.

6) 30 Days from the end of EI carve out period
30 days to provide proof of disability from the termination of your disability benefits under the Employment Insurance act of Canada in order to reinstate your claim und the Wage Indemnity plan.

7) 30 days from the Recurrence of a Disability
If you return to active work on a full-time basis following a period of total disability for which benefits were payable and, within 31 days, again become totally disabled due to the same causes, you will be considered to have been continuously disabled for the purposes of the elimination period. If the subsequent disability is due to entirely different causes and separated by less than one full day during which you are actively at work, you will be considered to have been continuously disabled for the purposes of the elimination period.

If you have questions on the Wage Indemnity Plan please contact me at eberleywip@accomponent.ca.

On Behalf of The Board of Trust,

Patricia Eberley
Administrative Consultant

NOTE:  All Policy Booklet information can be accessed on the Air Canada Component of CUPE web site www.accomponent.ca.

Manion, Wilkins & Associates
Plan Administration
626-21 Four Seasons Place
Etobicoke, Ontario
M9B 0A6

Switchboard: 416-234-5044
Toll Free Line:  1-800-663-7849
Fax: 416-234-0127
Contact Centre: 1-866-532-8999

The Weekly Dispatch – Grievance Committee

Your Component Grievance Committee is the backbone of many of the Union’s activities. Their hard work and efforts are one of the ways that we are able to enforce our Collective Agreement and to improve the working and personal lives of our members.  If you have a question about a policy grievance, you can reach out to them at i.jovic@accomponent.ca.