days until our Collective Agreement expires, we are preparing, we are united and we will make change.

Coronavirus Update 44A

This bulletin provides important updates (in red) and supersedes Coronavirus Update#44 issued on Friday December 24, 2021.

Click HERE for a list of all important contacts.

SERVICE:
We have heard our members concerns loud and clear regarding service levels and onboard exposure, renewed due to confirmed higher transmission rates for the Omicron variant. The Union held two high-level meetings with management over the past week, followed by a corporate risk assessment yesterday. We have heard that N/A Bistro service is overly complicated and results in too much verbal interaction and delays moving down the aisle, and that Signature class is too long and provides too many opportunities for passengers to be maskless.

Despite raising your many suggestions and concerns yesterday, the Company will be postponing a decision on service until the new year. This is not the proactive solution the Union was seeking given the circumstances we all find ourselves in.

We continue to hold discussions, and therefore reporting concerns via health and safety complaints if you have them remains critical. Be as detailed as possible and provide suggestions if you have them. Please know that although there may not be immediate service changes, we continue to collaborate with the Company on other important initiatives that come directly from your comments ex. Masking challenges, PPE concerns etc.

See below for links to the Union’s reporting bulletins.

WHAT TO DO IF YOU TEST POSITIVE:
We have been swamped with emails and calls from members who have tested positive and may not be able to respond as fast as usual, despite working through the holidays. However please continue to let us know of your positive cases by replying to this email.

If you have reason to believe you may have contracted the virus at work (Without notifications from public health about positive passenger exposure a lot of this relies on common sense, and you ARE permitted to file a report even if not contact traced):

  • Book off stating injury on duty + Call Medaire(ML) / Allianz (Rg) if on layover (Click HERE for a list of all important contacts).
  • You no longer need to call occupational health at time off book-off. Provide any relevant workplace contact tracing details to the book-off line personnel.
  • File a work-related illness/injury report. Be as detailed as possible about how you may have been exposed to the virus while working.
  • Follow workers compensation procedures (see below).
    • If WCB is approved you will not incur any lost sick days.
    • If WCB is denied, you will incur up to 7 sick days and then fall on WIP/Insurance.
  • WIP will cover you up to the provincially mandated quarantine (usually 10 days) following a positive test.
  • Send the completed employee portion of the WIP form (resources tab on accomponent.ca), direct deposit form and PCR results + copy of guidance received with test result regarding mandatory isolation order.
  • If you stay booked off longer you will need to consult a doctor and have them fill out the medical portion of the forms.
  • If a book-off lasts more than 7 days, you MUST either fall on WIP/Insurance or workers compensation – one or the other. It isn’t optional.
  • Workers who test positive must contact Occupational Health Services when returning to work (see epub > administrative procedures > contacts > medical clinics).
  • This is important as Occupational Health will ensure that your return to work satisfies both provincial AND federal isolation requirements and discuss protections for you to ensure you aren’t testing positive following recovery since we fly to destinations that have arrival-based testing (so you don’t get stuck).
  • Speak to the Local (see below) for guidance on the workers compensation process and return to work steps once you are better depending on your condition.

If you believe you did not contract it at work (ex. You are confident that you were exposed by a friend who was positive or a child):

  • Book off + Call Medaire if on layover.
  • Call Occupational Health to notify of your positive status so that the Company can upload any flight info to epub (see epub > administrative procedures > contacts > medical clinics).
  • WIP will cover you up to the provincially mandated quarantine (usually 10 days) following a positive test.
  • Send the completed employee portion of the WIP form (resources tab on accomponent.ca), direct deposit form and PCR results + copy of guidance received with test result regarding mandatory isolation order.
  • If you stay booked off longer you will need to consult a doctor and have them fill out the medical portion of the forms.
  • Speak to the Local (see below) regarding the return to work steps once you are better depending on your condition.
  • Workers who test positive must contact Occupational Health Services when returning to work (see epub > administrative procedures > contacts > medical clinics).
  • This is important as Occupational Health will ensure that your return to work satisfies both provincial AND federal isolation requirements, and discuss protections for you to ensure you aren’t testing positive following recovery since we fly to destinations that have arrival-based testing (so you don’t get stuck).
  • You will incur up to 7 sick days, then fall on WIP/Insurance. If a book-off lasts more than 7 days, you MUST either fall on WIP/Insurance or workers compensation – one or the other. It isn’t optional.

NOTE:  The Company’s COVID-19 Guidelines policy includes a provision for paid leave if you were ordered to isolate by public health or a health official pending results of a test in certain circumstances. If your case applies, please reach out to the Local for assistance as this may allow you not to lose any sick days up until the date you received your results.

WORKERS COMPENSATION INFORMATION AND SUPPORT:
The Union Local offices support members with workers compensation. We have provided the links to the information required to start the process. Follow-up questions should be addressed to the Local offices below.

Local Tel: Email Workers Comp Info
Local 4091 – Mainline YUL 514-422-2235 info@local4091.ca 4091 CNESST
Local 4092 – Mainline YYZ 905-676-4293 office@local4092.ca 4092 WSIB
Local 4094 – Mainline YVR 604-295-4259 officers@local4094.ca WorkSafeBC
Local 4095 – Mainline YYC 403-221-2625 office@local4095.ca https://local4095.ca/forms
Local 4098 – Rouge 905-678-6330 contact@cupe4098.ca http://www.cupe4098.ca/
or see 4091 info for YMQ

PREVIOUS RELEVANT UNION BULLETINS:
All Coronavirus Update bulletins can be accessed HERE
Reporting Bulletin can be accessed HERE
Reporting FAQ bulletin can be accessed HERE

RAPID TESTING:
We are aware that due to provincial governments rolling out rapid testing to the public, there have been shortages. The Company has informed us that a large shipment arrived yesterday and is being distributed across bases. Kits are smaller over the holidays to satisfy demand (5 per kit), and we remind you that they are for workplace use and that it remains important to upload results to the COVID-19 home testing app.

The Union’s follow-up bulletin on rapid testing with instructions can be found HERE.

PROVINCIAL GUIDELINES:
Provincial and territorial guidelines and policies are changing rapidly. We have heard how challenging this has been for our members and have communicated this to the Company. As of today, we are informed that changes to policy are forthcoming to help employees so please ensure to review the most up to date COVID-19 information on ACAeronet under COVID-19 Updates if/when necessary. The Union will also communicate changes to you when we become aware.

The updated list of provincial COVID-19 resource websites and contacts can be accessed HERE.

As your health and safety committee we wish we could provide a happier holiday message, but here we are. Please know that over the holidays we continue to work on your behalf.

In Solidarity,

Coronavirus Update 44

This bulletin serves to provide urgent information that members have been writing to the Union about in the previous 48 hours. Please ensure to read this bulletin in full prior to contacting the Union as we are currently experiencing higher than normal volumes of emails and calls.

SERVICE:
We have heard our members concerns loud and clear regarding service levels and onboard exposure, renewed due to confirmed higher transmission rates for the Omicron variant. The Union held two high-level meetings with management over the past week, followed by a corporate risk assessment yesterday. We have heard that N/A Bistro service is overly complicated and results in too much verbal interaction and delays moving down the aisle, and that Signature class is too long and provides too many opportunities for passengers to be maskless.

Despite raising your many suggestions and concerns yesterday, the Company will be postponing a decision on service until the new year. This is not the proactive solution the Union was seeking given the circumstances we all find ourselves in.

We continue to hold discussions, and therefore reporting concerns via health and safety complaints if you have them remains critical. Be as detailed as possible and provide suggestions if you have them. Please know that although there may not be immediate service changes, we continue to collaborate with the Company on other important initiatives that come directly from your comments ex. Masking challenges, PPE concerns etc.

See below for links to the Union’s reporting bulletins.

WHAT TO DO IF YOU TEST POSITIVE:
We have been swamped with emails and calls from members who have tested positive and may not be able to respond as fast as usual, despite working through the holidays. However please continue to let us know of your positive cases by replying to this email.

If you have reason to believe you may have contracted the virus at work (Without notifications from public health about positive passenger exposure a lot of this relies on common sense, and you ARE permitted to file a report even if not contact traced):

  • Book off stating injury on duty + Call Medaire if on layover.
  • Call Occupational Health to notify of your positive status so that the Company can upload any flight info to epub (see epub > administrative procedures > contacts > medical clinics).
  • File a work-related illness/injury report. Be as detailed as possible about how you may have been exposed to the virus while working.
  • Follow workers compensation procedures (see below).
    • If WCB is approved you will not incur any lost sick days.
    • If WCB is denied, you will incur up to 7 sick days and then fall on WIP/Insurance.
  • WIP will cover you up to the provincially mandated quarantine (usually 10 days) following a positive test.
  • Send the completed employee portion of the WIP form (resources tab on accomponent.ca), direct deposit form and PCR results + copy of guidance received with test result regarding mandatory isolation order.
  • If you stay booked off longer you will need to consult a doctor and have them fill out the medical portion of the forms.
  • If a book-off lasts more than 7 days, you MUST either fall on WIP/Insurance or workers compensation – one or the other. It isn’t optional.
  • Workers who test positive must contact Occupational Health Services when returning to work (see epub > administrative procedures > contacts > medical clinics).
  • This is important as Occupational Health will ensure that your return to work satisfies both provincial AND federal isolation requirements and discuss protections for you to ensure you aren’t testing positive following recovery since we fly to destinations that have arrival-based testing (so you don’t get stuck).
  • Speak to the Local (see below) for guidance on the workers compensation process and return to work steps once you are better depending on your condition.

If you believe you did not contract it at work (ex. You are confident that you were exposed by a friend who was positive or a child):

  • Book off + Call Medaire if on layover.
  • Call Occupational Health to notify of your positive status so that the Company can upload any flight info to epub (see epub > administrative procedures > contacts > medical clinics).
  • WIP will cover you up to the provincially mandated quarantine (usually 10 days) following a positive test.
  • Send the completed employee portion of the WIP form (resources tab on accomponent.ca), direct deposit form and PCR results + copy of guidance received with test result regarding mandatory isolation order.
  • If you stay booked off longer you will need to consult a doctor and have them fill out the medical portion of the forms.
  • Speak to the Local (see below) regarding the return to work steps once you are better depending on your condition.
  • Workers who test positive must contact Occupational Health Services when returning to work (see epub > administrative procedures > contacts > medical clinics).
  • This is important as Occupational Health will ensure that your return to work satisfies both provincial AND federal isolation requirements, and discuss protections for you to ensure you aren’t testing positive following recovery since we fly to destinations that have arrival-based testing (so you don’t get stuck).
  • You will incur up to 7 sick days, then fall on WIP/Insurance. If a book-off lasts more than 7 days, you MUST either fall on WIP/Insurance or workers compensation – one or the other. It isn’t optional.

NOTE:  The Company’s COVID-19 Guidelines policy includes a provision for paid leave if you were ordered to isolate by public health or a health official pending results of a test in certain circumstances. If your case applies, please reach out to the Local for assistance as this may allow you not to lose any sick days up until the date you received your results.

WORKERS COMPENSATION INFORMATION AND SUPPORT:
The Union Local offices support members with workers compensation. We have provided the links to the information required to start the process. Follow-up questions should be addressed to the Local offices below.

Local Tel: Email Workers Comp Info
Local 4091 – Mainline YUL 514-422-2235 info@local4091.ca 4091 CNESST
Local 4092 – Mainline YYZ 905-676-4293 office@local4092.ca 4092 WSIB
Local 4094 – Mainline YVR 604-295-4259 officers@local4094.ca WorkSafeBC
Local 4095 – Mainline YYC 403-221-2625 office@local4095.ca https://local4095.ca/forms
Local 4098 – Rouge 905-678-6330 contact@cupe4098.ca http://www.cupe4098.ca/
or see 4091 info for YMQ

PREVIOUS RELEVANT UNION BULLETINS:
All Coronavirus Update bulletins can be accessed HERE
Reporting Bulletin can be accessed HERE
Reporting FAQ bulletin can be accessed HERE

RAPID TESTING:
We are aware that due to provincial governments rolling out rapid testing to the public, there have been shortages. The Company has informed us that a large shipment arrived yesterday and is being distributed across bases. Kits are smaller over the holidays to satisfy demand (5 per kit), and we remind you that they are for workplace use and that it remains important to upload results to the COVID-19 home testing app.

The Union’s follow-up bulletin on rapid testing with instructions can be found HERE.

PROVINCIAL GUIDELINES:
Provincial and territorial guidelines and policies are changing rapidly. We have heard how challenging this has been for our members and have communicated this to the Company. As of today, we are informed that changes to policy are forthcoming to help employees so please ensure to review the most up to date COVID-19 information on ACAeronet under COVID-19 Updates if/when necessary. The Union will also communicate changes to you when we become aware.

The updated list of provincial COVID-19 resource websites and contacts can be accessed HERE.

As your health and safety committee we wish we could provide a happier holiday message, but here we are. Please know that over the holidays we continue to work on your behalf.

In Solidarity,

COVID-19 Reporting Requirements

With the growing number of members contracting COVID-19, we would like to remind you of the reporting requirements.

If You Get Sick
In the absence of flight notifications from the government and contact tracing, many of our members have been robbed of their right to know about workplace exposure.

If you suspect that you have COVID-19 and use the antigen tests provided by the Company or your provincial government, it is still a requirement that you take a PCR test. The confirmation results of your PCR test in email format or text and the accompanying provincial requirement are the documents that you are required to forward on to WCB/WSIB/CENNST and WIP.  The more documentation you have the better it is to ensure a seamless application process for loss wages.

Please remember if you have been at work and are uncertain of your point of contact, you must apply to both your provincial Workers Compensation Board and the WIP plan. You also must indicate when booking that it is a COVID-19 illness. If you book off mid cycle and test positive please follow the same procedure.

Please remember to indicate when booking off if you suspect contact at work as the employer will need to contact you and go over some questions as a formality.

The Union’s bulletin on reporting can be consulted HERE, and the FAQ document on reporting can be consulted HERE.

DO NOT COME TO WORK SICK!

1) If you have been working, it is important to document illness using an injury/illness e-report (see instructions in bulletins linked above to access the SIMS reporting system). Ensure to document any ways you could have contracted the virus while at work to the best of your abilities including general and specific.

2) Book off stating injury on duty.

3) Consult your Union Local for assistance filing workers compensation.

4) WIP disability insurance is available for those who fall ill and do not file for workers compensation. See www.accomponent.ca > Resources > WIP

You can reach out to the Union at any time.

In solidarity,

Component Holiday Message 2021

We want to take some time to thank all of our members who are working tirelessly around the globe and those who are on various leaves and are left to support family members. In many instances this work is done while many personal sacrifices are being made.  Our members are one of the few who do not have the luxury of a long break during the Christmas and New Year period. In fact, some are away and working through the entire period.  We all knew that was the deal when getting into this career, but no one could have forecasted the additional pressures that COVID has brought to us.  Your continued perseverance and dedication to bringing Canadians home and abroad is nothing short of courage in the line of fire. We will not dwell on all the trials and tribulations onboard as you know them all too well. We can only acknowledge and understand that this career is asking so much of so many during the pandemic. Your can-do attitude during these unique times has been nothing short of inspirational.  We are humbled and grateful to serve the membership at this time.

Wherever you are and whatever your burden is we hope that the New Year will bring us all renewed hope, optimism and a lighter load to carry.  We have endured so much in the past 18 months together and we promise that your Union will continue to be here for you whatever the future holds.

In anticipation of the work required during the holidays and the potential need to be aware of your contractual rights we have updated our Contract Guides (Click here for Mainline & Click here for Rouge) and our Reserve Handbook (CLICK HERE). We believe that through the education of our members about the Collective Agreement, the collective knowledge will benefit us all. We wish the very best of the holiday season to you and your families.  Your entire Union team will be available to you during the holiday period.

As a reminder, please contact your Local office (contact info below) for general questions, contract questions and concerns, or potential grievances.

Local Contact Information

Local 4091 – Montreal
Office Hours: Dec. 20th to 23rd : 09:00-16:00
Dec. 24th to 26th : Available by Email 
Dec. 27th to 31st : 09:00-16:00

Guillaume Leduc, President
info@local4091.ca
975 boul. Roméo Vachon Nord
Bureau 465
Dorval, QC  H4Y 1H1
Map to Local 4091 Office
Phone: 514-422-2235
Fax:     514-422-2471
www.4091.cupe.ca
Local 4092 – Toronto
Office Hours: Monday-Friday 09:00-17:00
Denis Montpetit, President
office@local4092.ca
Toronto Pearson Int’l Airport
Terminal 1 Service Level Rm EBS 116
Mississauga, ON  L5P 1B4
Map to Local 4092 Office
Phone: 905-676-4293
Fax:     905-676-4763
www.local4092.ca
Local 4094 – Vancouver
Office Hours: Monday-Friday 09:00-16:30
Carolyn Bugnon, President
officers@local4094.ca
6001 Grant McConachie Way
Richmond, BC  V7B 1K3
Map to Local 4094 Office
Phone: 604-295-4259
Fax:     604-270-5014
www.local4094.ca
Local 4095 – Calgary
Office Hours: Monday-Friday 09:00-17:00
Kim Wentzell, President
office@local4095.ca
Calgary International Airport
2000 Airport Road NE
Departures Level – between outside doors 7 & 8
Calgary, AB  T2E 6W5
Map to Local 4095 Office
Phone: 403-221-2625
Fax:     403-221-2753
www.local4095.ca
Local 4098 – Rouge
Office Hours: Monday-Friday 09:00-16:30
Craig Smith, President
contact@cupe4098.ca
Toronto Pearson Int’l Airport
Terminal 1, Level 2, GA2022
Mississauga, ON  L5P 1B4
Map to Local 4098 Office
Phone:  905-678-6330
www.cupe4098.ca

 

The 24/7 email address can be utilised for time sensitive and urgent situations: 247@accomponent.ca.

For after-hours emergency situations such as Health & Safety Work Refusals; Emergency Landings; Drug and Alcohol Testing; and Search and Seizure and Arrests please call our Emergency Help Line 1 (866) 758-3037.  In addition, your Component Officers can be reached at contact@accomponent.ca.

In solidarity,

Coronavirus Update 43

Omicron Update

Dear Members,

As we have heard many members express growing concerns about the Omicron Strain of COVID-19 we wanted to update you.

The Union’s work:
We have had a high-level discussion with the company and will be re-convening to continue talks next week.  The Union has advised the company that there is too much contact with customers in the cabin.  The Service levels have increased to a point where members have been writing in to advise prolonged interaction is now required and mask compliance is at an all-time low.  We need you to report mask compliance issues, so this is documented for the Union and the Company (see insert 328 for detailed instructions).

The Component and Health and Safety Committee have been working around the clock dealing with concerns ranging from WCB and COVID to Contact Tracing and Community Transmission.

Reporting Hazards:
Reporting is essential for the overall picture to remain clear to both the company and the health and safety committees. We have heard members comments that reporting doesn’t appear to work, but there is more to reporting than the individual response you receive. When reporting stops, it presents the picture that an issue no longer exists or that the workers believe processes in place are sufficient.

The Union’s bulletin on reporting can be consulted HERE, and the FAQ document on reporting can be consulted HERE.

If you get sick:
In the absence of flight notifications from the government and contact tracing our members have been robbed of their right to know about workplace exposures. That doesn’t mean that you haven’t contracted COVID-19 in the workplace.

  • DO NOT COME TO WORK SICK
  • If you have been working, it is important to document illness using an injury/illness e-report (see instructions in bulletins linked above to access the SIMS reporting system). Ensure to document any ways you could have contracted the virus while at work to the best of your abilities including general and specific.
  • Book off stating injury on duty.
  • Consult your union local for assistance filing workers compensation.
  • WIP disability insurance is available for those who fall ill and do not file for workers compensation. See www.accomponent.ca > Resources > WIP

Mask Compliance:
All members should take note of Insert#328 which takes effect the 17th of December and consult the freshly revised Face Covering Guidelines in ePub which provided additional guidance on how to apply Insert 328 onboard.

This new mask compliance measure comes following extensive work at the IFS Policy Health and Safety committee to better support cabin crew onboard.

Acaeronet > ePub > Covid-19 Tile > Face Covering Guidelines

What can you do right now:

  • Take advantage of company rapid testing program as well as rapid testing that may be available in your province.
  • Get tested if you have cause to believe you have COVID-19, have a positive rapid test result.
  • DO NOT COME TO WORK IF YOU FEEL “OFF” OR ARE SICK.
  • Report and spread the word that reporting helps the process even if immediate results aren’t evident.
  • Community transmission is the primary driver – None of us wanted this, but now is the time to reduce or cancel plans over the holidays.
  • Wear a medical-grade mask – Everywhere onboard and in your private life.
  • Ensure your masks or respirators are compliant by plugging the manufacturer information into https://recalls-rappels.canada.ca/en
  • Follow public health guidelines for isolation if you have a close contact event or contract COVID-19.

A Reminder, the Employer does not advise the Union if you have COVID-19, please ensure you advise the Union if you have been infected so we can monitor and verify events.  Many of you have been reaching out since Contact Tracing came to a halt, and we need you to continue so we can effectively monitor the need for Contact Tracing.

Your Union is active at all levels with COVID-19, it is ever evolving and rapidly changing.  As many of us do not work onboard the aircraft, we need your reports, thoughts and observations.  The Company is receptive to feedback, and this allows us to demonstrate the need for change.  Please continue to keep us posted.

In Solidarity,