days until our Collective Agreement expires, we are preparing, we are united and we will make change.

Article 5.08 – Post Ground Duty Claims Denied

Dear Mainline Service Directors and Flight Attendants,

Only Service Directors can submit claims if crew are required to remain on board beyond the 15 minutes after flight arrival (the end of your duty period).   Examples of this include an excessive number of passengers requiring wheelchair assistance, deplaning issues, post arrival emergency or medical, or the passenger hold and metering process.  For clarity, there is no minimum duration for post ground duty claims and the clock starts ticking for claims after the 15 minutes post arrival time.  You can submit a claim for i.e. 10 minutes if you were off duty at 1715 (flight arrived at 1700) and ended up deplaning at 1725.

We already do enough work for free and kindly ask that Service Directors file these claims on behalf of your crew as every minute counts!!!

Unfortunately, Air Canada is denying post ground duty claims if the pairing contains duty period (DPG) or trip hour (THG) guarantees.

Contrarily to Article 5.09 (which pertains to ground service to passengers while on duty), Article 5.08 makes no mention of duty period or trip hour guarantees nor does it stipulate a minimum duration (30 minutes):

5.08 GROUND DUTY – PRE/POST PERIOD – Where an employee is required to report for duty prior to or remain on duty following the termination of a Duty Period under Article B5.03, s/he shall be paid at one-half (½) of the hourly rate of pay for his/her classification applicable to the duty period involved.

The GROUND DUTY – POST DUTY claims process is as follows:

  1. Service Directors must document the incident in eOBR
  2. Service Directors must submit the claim in eClaim.  (Please note that eClaim currently only references ground duty claims for service provided to passengers under article 5.09 and requires you to respond to questions to continue (see below), however please clearly detail the reasons for the claim in the “description of service” box, also ensuring that you indicate that the claim is for POST GROUND DUTY CREDITS under article 5.08.

(**As per the Company’s December 3, 2021 IFS News Bulletin, the process when submitting a Ground Duty Claim via eClaim has been streamlined and SD’s are no longer required to contact an IFS Manager (to obtain a signature or an approval), should the claim not be immediately approved. Claims will be automatically shared between base managers and reviewed as they are processed.)

If your claim is denied,  please forward a copy of the denied claim and any other relevant information to your Local Union Office so that an individual/group grievance can be filed on your behalf.

Screenshots from eClaim:


(Click here for PDF)


(Click here for PDF)

As always, if you have any concerns or questions, please reach out to your Local Union office.

In solidarity,

Reserve Committee – Spring 2022 Update

It is an exciting time for all of us as we see growth in our flying schedule and accordingly in the number of newly hired Flight Attendants and new Service Directors. We would like to formally welcome you all to your respective new positions.

In collaboration with your Component Executive this past month we have updated the Reserve Handbook for your benefit. Click HERE to view the updated handbook.

This past month we also held multiple Zoom reserve seminars for the purpose of educating our members systemwide and they were well received by the members in attendance. We intend to run more of these seminars in future months and will provide advance notice of them for your benefit.

We would also like to take the time to introduce the first of a series of educational bulletins aimed at the reserve experience. This addresses the sequence in which flying is awarded, one of the more frequently asked questions we have gotten from the reserve membership in recent days:

Open Flying Award Sequence
The following explanation is based on the Collective Agreement rules provided in B8.22. Please note that the Union is aware that a Crew Scheduler recently posted information on Yammer in response to some reserve questions. However, the Union in no way is accepting the Company’s position as written on Yammer, and always reserves the right to file grievances if it is found that a violation of the Collective Agreement has taken place. Please always check with your Local Union office or Reserve Committee if unsure of your rights or if information provided to you by a Company representative is accurate or not.

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Reserve is the 4th step of the award sequence:

Open Flying Award sequence (B7.04)
1. Blockholder Make-Up/Reserve Preselect
2. Reassignment
3. VE/100 Hours
4. Reserve
5. Draft — Deadhead Crew
6. Draft Sequence

Once Crew Scheduling reaches reserve in the order of assignment the following criteria are considered for reserve assignment:

Reserve Assignment Criteria (B8.22)
1. Time Balance (B8.22.01.03)
2. Restrictions (i.e. crew rest, whether an assignment will over project a reserve resulting in a drop of a preselect pairing)
3. Language requirement
4. Days available before days off

Call-In Reserves
When required to contact Crew Scheduling to confirm your assignment at call-in time (2000-2300 in your home base’s time zone), reserves must always CALL Crew Scheduling. Do not accept assignments via globe notification at any time. Always call in to speak with a Crew Scheduler as calls are recorded and there will be a record of what was discussed in case there are any issues with an assignment. The Collective Agreement is clearly worded to include the word “Call” in “Call-In Reserve”. Please always preserve your rights and use your cellphone to make the “call” to Crew Scheduling at call-in time.

If Crew Scheduling does not have sufficient time to follow the award sequence, they immediately begin “Airport Move-Up”, which is outlined in the Collective Agreement in B8.32 as follows:

Airport Move-Up
If insufficient notice makes the draft process in Article B9.03 impractical, flight coverage will be provided through the move-up of total or partial crews in reverse order of seniority. The move-up will be done in a manner which minimizes the disruption to subsequent crews, and will occur in the following sequence:

I. Crews from ANOTHER base to HOME BASE ONLY on scheduled duty days ONLY.
II. Crews at their Home Base on scheduled duty days.
III. Crews at their Home Base INTO scheduled days off.

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You may have noticed that of the many criteria that go into a reserve assignment, the single most notable criterion missing is seniority, and that’s because seniority does not govern any award on reserve with the exception of the first day of the block month where no other tie-breaking criteria exist between reserves and also with the exception of the daily reserve pre-select awards (which is completed in Step 1 in the Open Flying Award sequence mentioned above).

If you believe that a pairing has been awarded out of sequence, you will need to reach out to your Local Union Officers to assist. We hope this helps elucidate the reserve award process for everyone. We will gladly accept suggestions for future topics at reserve@accomponent.ca and welcome any of your reserve-related questions as always. We look forward to hearing from you!

In solidarity,

Jesse Matthews & Chanelle Gauthier-Berthelet
Co-Chairs, Component Reserve Committee

Call for Nominations – Vacancy – 1 Component Trustee Position

There is one (1) vacant Component Trustee position for the remainder of the term ending on January 31, 2023.  In accordance with the Air Canada Component Bylaws, the call for nominations for this position is being issued.

Members who desire to be nominated for the position of Component Trustee, shall file nomination papers, to be received by the Chairperson of the Component Tabulating Committee no later than May 5, 2022 at 16:00 EDT.

Candidates shall disclose their full name and intended position (Component Trustee) clearly on the nomination papers prior to soliciting signatures.

Nomination forms, as provided by the Component Tabulating Committee, must have at least 50 signatures from eligible voters on the “Membership List”.

* IMPORTANT: Due to the current COVID-19 Pandemic, and on an exceptional basis, the Component Tabulating Committee will accept electronic signatures on nomination forms for the vacant Component Trustee position.  An electronic signature must be the member’s actual signature and not simply the member’s name typed onto the nomination form. This will allow for members not actively in the workplace to nominate a candidate for a delegate position. The nomination form must be filled out in its entirety by the candidate, signed off and dated prior to scanning for electronically received signatures. We are doing this to ensure all members have an opportunity to run, as well as ensure all members have an opportunity to collect signatures, with the COVID pandemic in place, many of you are not able to access your work sites or Union offices due to not having a RAIC.

NOTE: For interested candidates, a complete instruction package with nomination sheets will be available on the Air Canada Component website www.accomponent.ca, as well as by request from your Local office, or by clicking HERE. It is recommended that you read the complete instruction package.

DEADLINE:  Completed original nomination sheets must be received no later than, May 5, 2022 at 16:00 EDT at the following address:

AIR CANADA COMPONENT TABULATING COMMITTEE
25 BELFIELD ROAD
ETOBICOKE, ONTARIO   M9W 1E8

Nomination sheets received after May 5, 2022 at 16:00 EDT will NOT be accepted. The Tabulating Committee recommends sending your documentation by registered mail to ensure timely delivery and receipt.

In Solidarity,

Your Component Tabulating Committee

ACCEX Virtual Meet & Greet

ACCEX will be holding a virtual meet and greet on Wednesday, April 27, 2022 from 13:00h to 14:00h EDT.

This meet and greet is open for all members to attend, from both Mainline and Rouge. It will be held via Zoom for 1 hour, and registration is required.  Members can submit questions prior to the meet and greet by replying to this email.

Register in advance for this meeting:
https://us02web.zoom.us/webinar/register/WN_qN7s6pcnR0WIlh7XHBuE4Q

After registering, you will receive a confirmation email containing information about joining the meeting.

In solidarity,

Your ACCEX

Wage Rate & Meal Allowance Increases for 2022

As per Article 5 of the Collective Agreement, effective April 1, 2022, these are the new rates of pay for Mainline:

Flight Attendant:

Assistant Purser:

Purser E175, E190, A319, A320:

Purser A321:

Purser B767, A330 and when two (2) Pursers operate the flight on B787 and B777:

Purser B787, B777:

As per LOU 55.05.01 of the Collective Agreement, effective April 1, 2022, these are the new rates of pay for Rouge:

As per Article 7.02.02 and LOU 55.08.03 of the Collective Agreement, effective April 1, 2022, these are the new Meal Allowance rates for Mainline and Rouge:

Meal Allowances Canada/United States:

These rates will be reflective on your May 2022 pay statement as your April earning will be paid to you May 17, 2022.

Click HERE for a printable, and downloadable, version of this bulletin.

In solidarity,

Your ACCEX