days until our Collective Agreement expires, we are preparing, we are united and we will make change.

As A Matter Of Fact – Tip Of The Week – Contacting Your Union

The Union is here to support you in any situations that arise (i.e. unruly passengers, personal emergency, discipline from passenger complaints, incorrect pay). Please contact your Local Office for any and all situations if you are unsure of your rights. They are well placed to provide advice, give you guidance and to track any trends:

Website:
www.accomponent.ca  > Contacts

Mobile App:
Union Contacts

Keep in mind that if your matter is urgent and outside of normal office hours that you have a resource available to you. Please reach out via email to: 247@accomponent.ca.

In the event of an Emergency relating to a Work Refusal, Emergency Landing, Health & Safety, Drug and Alcohol Testing, Arrest, Search and Seizure you can contact us by phone at 1-888-758-3037.

** Please save these contacts in your phone because it is helpful to already have them especially when it is a time sensitive issue **

Component Officers’ Update for the Week of August 10, 2020

The information below represents some of the issues we are addressing and will continue to keep you updated on.

Rouge Restart
There has been a lot of discussion about when and if Rouge will be restarting. According to the most recent information that we have, Rouge will be looking at starting in the month of October 2020. For the September 2020 block month, the Rouge flying will remain at Mainline and be operated on Mainline aircraft. The B767 aircraft are no longer in the fleet and therefore all Rouge flying will be operated on narrow-body aircraft when it comes back into operation.  Keep in mind that this information is the most up to date that we have however it is subject to change. We will update you if any new information comes available and will provide a full overview of the recall process once we aware of the actual Rouge restart timeframe.  The Company and the Union will have more information to share on what to expect if you go to Rouge regarding your working conditions, wage, benefits, and pension.  Letter of Understand 55 gives you the full details.

Hong Kong Testing
For those of you flying to Hong Kong (HKG) you are likely aware of the new procedures which include on-site testing at the Asia World Expo in HKG.  Effective July 29, 2020 all aircrew who arrive in HKG must have tested negative for COVID-19 within the 48 hours prior to boarding the flight to HKG from Canada.

All aircrew who are awarded an HKG flight will be scheduled, by Crew Scheduling, to have a COVID-19 test completed at an Air Canada YVR Medical Office at 5530 Miller Road in Richmond. Operating crew will be contacted by Crew Scheduling and advised of the testing appointment time.

The appointment will take approximately 15 minutes. All affected crew will receive 3 hours pay for the testing. If you have been scheduled to operate a Hong Kong cycle, you will have a Globe message with further information. We encourage you to reach out if you have any concerns or questions.

Some of our commuting crew members wondered whether they could get a COVID-19 test from an agency/clinic outside of the Air Canada network in order to make things simpler.  The Company has advised us that they were working on a process for those requiring testing from various stations however there was no guarantee from the other stations of a quick turnaround and the ISO certification of the other testing facilities was not necessarily accepted by the Hong Kong health authorities. We have had assurances that the company was working on a way to make this process easier however there are some hurdles to overcome. If there are any updates on this, we will provide them as soon as they come available.

In addition to the challenges faced by some commuters there is also a question about how back to back flying would be accommodated under the circumstances.  We were advised that if a crew member has a pairing conflict with the test period prior to their Hong Kong pairing, they will be displaced and pay protected and subject to reassignment if displaced from a multi-day pairing for the testing.

Component Officers Webinar
Your Component Officers hosted a live webinar on Thursday, July 30, 2020. The webinar was well received, and we heard from many of you. Retrospectively, we found it to be very constructive as we were able to answer questions that a lot of members had and some of them in real time. For those of you who were not able to participate we are planning to host a second webinar in the near future and will be recording this webinar. If you are flying or unable to attend, you could watch it at a later time.  Please stay tuned for information on our next webinar. We hope that we can engage even more members through this avenue.

Wearing Face Coverings Masks Onboard
Your Union has received much feedback on face coverings/masks onboard the aircraft and the failure of some passengers to comply.  We have raised these issues with the company and by now you will likely have seen new announcements requiring passengers to wear their mask at all times with certain exceptions.  In addition to this requirement there is a Transport Canada order entitled “Order Respecting Certain Requirements for Civil Aviation Due to COVID-19, No.5”. This means that every airline must catalogue and report each reported occurrence of non-compliance with mask rules.  It gives us as crew members the ability to report passengers who are failing to comply. Please note that by reporting such incidents, the company is obligated to keep track and is also required to inform the Ministry who will then be in a better position to assess whether further regulatory action needs to be taken.

For more information on this please consult our latest Coronavirus Update 24 found via our mobile app or the Air Canada Component website at www.accomponent.ca.

We imagine that this information may be repetitive however it is important that you are made aware and have all of the tools you need to deal with passengers who are not complying with your directions.

Mandatory temperature screening for crew effective July 30, 2020
Temperature screenings will be expanded to include the next 11 busiest airports in Canada through the months of August and September.  We will continue to monitor this carefully and will be continuing to communicate directly with Transport Canada about our concerns. Should you have any questions or concerns about this please let us know.  We want to hear from you about what your experience has been with this screening.

Deferred Salary Plan Payout
For those members who are awaiting their Deferred Salary Plan payout we have been advised that you should have already received them and if not, you will receive them by early next week. If you do not receive them, please reach out to us and we will follow up.

Drafting, Short Crewing and Recalls
As the September bids are being released, the company appears to not be recalling any members at this time.

For July we saw 33 short crewed flights, and to date 30 in August.

For July we saw 350 members drafted system wide and to date 84 members for August.

We met with the Company on August 12, 2020 for our scheduled UMHQ meeting and raised this, along with the fact that September may have challenges as we have been seeing.  We advised the company they need to ensure adequate staffing on board and available.

Each draft and short crew is reviewed by our Central Site Representatives and the Component Officers are notified daily.

We will keep pressing for recalls as the numbers, in our opinion, show the need.

In solidarity,

Coronavirus Update 24

Did you know that as per Transport Canada’s Order Respecting Certain Requirements for Civil Aviation Due to COVID-19, No. 5, every airline must catalogue and report each reported occurrence of non-compliance with mask rules?

37 If, during a flight that a private operator or air carrier operates, a person refuses to comply with an instruction given by a crew member with respect to wearing a face mask, the private operator or air carrier must
(a) keep a record of
     (i) the date and flight number,
     (ii) the person’s name and contact information,
     (iii) the person’s seat number, and
     (iv) the circumstances related to the refusal to comply; and
(b) inform the Minister as soon as feasible of any record created under paragraph (a).

Many of our members have reported cases of blatant disregard to the mask rules and have asked why more is not being done. Please note that by reporting such incidents, the company is obligated to keep track and is also required to inform the Ministry who will then be in a better position to assess whether further regulatory action needs to be taken.

To file a disruptive/unruly passenger e-report:

  • Log into the AQD app on the SD iPad
  • Access SIMS reporting system via the direct link: sims.aircanada.ca
  • Access SIMS via ACAeronet>Safety>Submit a report/SIMS

The SIMS system is NOT fully compatible with mobile browsers. If you experience difficulty, try using a computer.

The Union is NOT copied on disruptive unruly passenger reports. If you want us to be in the know, take a screenshot or copy/paste into an email.

You can reach the Union by emailing contact@accomponent.ca for non-urgent matters, and 247@accomponent.ca for issues requiring a response before the next business day.

In solidarity,

As A Matter Of Fact – Tip Of The Week – Call in Times for Reserve & Reassignment

(This applies to Air Canada Mainline only)

The call-in times for CALL-IN RESERVE and REASSIGNMENT at every crew base are listed below however you would not be required to call in during these times if you are on crew rest.  See articles from the Collective Agreement for more detailed information.

Call in time are as follows:
CALL IN RESERVE – 20:00-23:00 (local time) the day prior
REASSIGNMENT – 19:00 – 21:00 (local time) the day prior

CALL-IN RESERVE
The process for calling crew scheduling the day prior when scheduled to be on call-in Reserve the next day is found at Articles B8.13 and B8.27.

Article B8.13:

B8.13.01 – An employee who is scheduled on call‑in reserve will be required to contact the Crew Resource Centre the day prior to his/her duty day for flight assignment.  The call‑in time will be established at each Base by mutual agreement between the Crew Resource Centre and the Local President.  The call‑in time will be published with the monthly block package at each Base.

B8.13.02 – An employee while on call‑in may be requested to call back provided the call back time is within the specified call‑in period.

B8.13.03 – An employee on call‑in reserve must call in the day prior to a scheduled duty day even if the call‑in time falls on a day off, or vacation day.  However, the employee may request to be placed on ready reserve on his/her first duty day following any time off in order to preclude the requirement of making a call‑in prior to the first duty day.  Such arrangement must be made in advance with the Crew Resource Centre.

B8.13.04 – An employee who is on call‑in reserve is released from the obliga­tion to stand‑by on reserve, however if contacted s/he must accept flight assignment provided s/he is legal in all respects.

B8.27.03.03 When an employee checks in with the Crew Resource Centre following the completion of an assigned pairing, s/he may be awarded another assignment at that time.  If such assignment departs at 1200 hours or later the next day, s/he will be released from reserve duty until the required report time of the assigned pairing. If s/he is not assigned a flight at that time, s/he will be required to contact the Crew Resource Centre upon completion of his/her crew rest or at his/her option at the normal call-in time during his/her crew rest.

REASSIGNMENT
The process for calling crew scheduling the day prior when scheduled to be on reassignment the next day is found in Article B6.03

Article B6.03.01 is specific to Home Base Reassignment Time:

B6.03.01.01 An employee can only be assigned within his/her classification at the time of notification.

B6.03.01.02 Where no reassignment is made at the time of notification the employee must contact the Crew Resource Centre the day prior to each scheduled duty day at a time to be established at each Base and may be assigned at that time.

B6.03.01.03 Where the time established falls within the employee’s legal crew rest, the employee will contact the Crew Resource Centre within the hour following completion of crew rest or at a time agreed to by the employee and the scheduler.  The employee will, if necessary, call in again at the established time at his/her Base.

If you have any questions about these Collective Agreement articles, we encourage you to reach out to your Local Office. Knowledge is power and our collective knowledge around the Collective Agreement language strengthens us all.